February 2006:
- Paid first bill from Enmax for the period of December 21, 2005 – January 25, 2006
- Noticed that we were charged late penalty fees for a bill we haven’t received in over 4 months so we called in and was credited $0.90. Asked them how come the bill is so small because it’s winter. Was advised there’s a problem with the system and aren’t we happy it’s a small bill? We were quite frustrated and upset by this comment because we were very aware that there would be a large bill at some point
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